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Quality and Security Must Converge in ICT: Lessons from the CrowdStrike Failure
A massive software outage in July 2024 exposed how fragile the global information and communications technology (ICT) ecosystem can be when quality and security are managed separately.
Ten Blunders That Can Ruin an ISO Audit
Diana Parisi, Director and Principal HSEQ Consultant at JUMP Consulting, offers practical advice on what not to do during an ISO audit.
Quality Mindset: The Path to Turning Everyday Work Into Leadership
Quality is not about strict rules or certifications but about the way you are wired to think and act,
AI Set to Transform Asset Management But Human Oversight Remains Key
The idea of a quality system that can detect and respond to equipment issues before they affect product quality is
Reasons Why AI Alone Cannot Replace Human Role in Management Systems
Artificial intelligence can support the creation of management systems,
Stop Pointing Fingers at Quality, Each Department Must Do Its Part
Quality is often blamed when problems occur in a company, becoming the main focus of criticism whenever issues arise.
Why Recalibration Can Make Measurements Worse, Not Better
Many organizations believe frequent recalibration guarantees better measurements,
From Stress to Success: The Right Preparation for FDA Audits
An FDA audit doesn’t have to be a stressful event if companies are prepared with strong quality systems, complete documentation, and a proactive compliance culture.
Psychological Safety Is Key to Honest and Effective Audits
Auditors often face pressure to soften their findings or avoid raising uncomfortable issues,
How Companies Benefit from Participation in Standardization Committees
Active participation in standardization committees can help companies shape industry developments,
When Power Dynamics Outweigh Rational Decisions in Quality
Business decisions on quality are not always based on facts but on power dynamics, explainss Ekaterina Potemkina, Quality Mindset Activator, in a recent blog post.
The Most Typical Communication Pitfalls in Quality Management and How to Avoid Them
Clear communication is one of the most important success factors in quality management, yet it is often the point where good systems fail.
Certification Alone Ensures Neither Compliance nor Conformance
A certified management system is only as strong as the leadership and culture that sustain it.
Solutions to Shift India’s Global Reputation from Low Cost to High Quality
India’s manufacturing sector is expanding, but its products are still viewed globally as affordable rather than reliable,
Quality Pros Still Undervalued and Seen as Failed Engineers
Quality professionals remain undervalued in many organizations, according to an opinion piece by Rai Chowdhary, founder and CEO of The KPI System.
ISO 9001 Asks Small Firms to Weigh Climate Relevance, Not Save Polar Bears
Michael Mills, a pragmatic quality leader and quality management systems expert, explores in his new blog post what ISO 9001’s climate change clause means for smaller companies.
Europe’s Microelectronics Ecosystem Under Pressure, VDE Warns
Standardization and certification of tamper-proof microprocessors and microcontrollers are seen as vital for Europe’s industry,
AFNOR White Paper: Quality Culture Barometer Shows Link to Performance and Safety
More than 80% of business leaders view quality culture as a key driver of performance, according to a new white paper from AFNOR.
Agentic AI Set to Reshape Quality Management
Agentic artificial intelligence (AI), made up of autonomous agents that act on goals and make decisions, is expected to reshape quality management in the future.
Quality and Shared Sacrifice: A Tale of Two Management Approaches
Michael Mills, a quality management expert with long experience in applying standards in practice, examines whether leaders should share in sacrifices when resources run short.
Clarifying the Role of MS Auditors and Managers: Why Expectations Often Clash
Management system (MS) auditors and managers are often misunderstood in organizations, with leaders expecting them to act as problem-solvers instead of impartial evaluators.
AI in Quality Fails Only When You Expect the Wrong Things
Large Language Models (LLMs), the type of artificial intelligence used in many tools today, are often praised for their ability to write, summarize, translate, and even code.
For Regulated Industries, QMS Software Is Now a Business Necessity
Companies in regulated sectors like life sciences, pharmaceuticals, and medical devices can no longer rely on paper-based or disconnected systems.
