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Hype Vs Reality In The Requirement Changes Of The Revised ISO 9001
Claims that the revised ISO 9001 introduces major new requirements are overstated,
Zero Audit Findings May Seem Impressive but Say Little About Real Performance
Zero audit findings may seem like proof of strong control, but two aviation quality professionals argue that such results often lack substance and can hide real risks.
How EN 18286 Guides Quality Management Compliance Under EU AI Act
As the European Union’s Artificial Intelligence Act (EU AI Act) comes into effect this summer, providers of high-risk AI systems will be required to operate a documented quality management system (QMS) covering the full lifecycle of their systems.
When Balance Is Lost, Quality Becomes Inefficient
Quality efforts can become inefficient when they are over-applied or poorly managed, creating waste, delays, and friction instead of value.
Choosing Between Procedure, Work Instruction, Or Flowchart In Your QMS
Choosing between a procedure, a work instruction, or a flowchart is a practical decision that directly affects how clearly a quality management system (QMS) works in everyday use.
How the IATF FAQ Update Changes Certification Scope for Aftermarket Parts
Following the IATF updates published in November 2025, certification bodies have begun clarifying how those requirements will be applied in practice.
Behind Every ISO Standard Stand Dedicated Experts Who Rarely Get Credit
ISO standards rely on the work of dedicated experts whose contributions often go unnoticed, despite their global impact on trust, safety, and quality.
One-Person Labs Create Single-Point Failures in Quality Systems
Relying on a single individual to keep a laboratory running smoothly creates a serious quality risk and a clear single-point failure.
Seemingly Minor QMS Issues Can Reveal Bigger System Problems
Seemingly small and recurring issues in a quality management system (QMS) can point to deeper problems and open the door to meaningful improvement,
Why Quality Departments Often Fail to Improve Quality
Quality departments often fail to improve quality and instead slow businesses down,
More Than An Audit: Due Diligence Shows a Company’s Commitment to People
Due diligence is often treated as one step within a social responsibility audit, but it plays a much bigger role in showing whether a company truly protects its workers.
12 Things ISO Auditors Learned in 2025 From Field Audits
ISO audits in 2025 revealed clear patterns in how management systems work in practice, as Jackie Stapleton reflects on a year of audit experience in a recent blog post.
ISO 27002 Can Be Read As More Than 600 Practical Controls
In a blog post, Chris Hall argues that ISO/IEC 27002 can be interpreted as containing more than 600 practical controls, rather than just the 93 that are commonly cited.
Quality Professionals Face Uneven Pay Across States And Roles, New Report Finds
Data from The Quality Professionals Salary Report point to clear differences in how quality professionals are paid across career levels and U.S. states.
How Extended Producer Responsibility Is Spreading Across Global Markets
Extended Producer Responsibility (EPR) rules are spreading across countries and are reshaping how companies deal with products and packaging after use.
Santa’s ISO 9001 Audit: Are His Quality Practices Naughty or Nice?
After a recent blog post he wrote examining whether Santa Claus would comply with ISO 9001, quality management specialist Michael Mills returns to the topic to review the responses it sparked.
Quality Paradox: The Best Manager Is Almost Invisible
Strong quality systems work quietly in the background, argues Adrian Bazior, which can make the person responsible for quality seem invisible.
Management Review as the Key Aspect of Your QMS
Because no organization gets its management system right the first time, regular management review is what matters most in a Quality Management System, explains Michael Mills, Pragmatic Quality leader, in a recent blog post.
Enabling Others Marks the Shift From Quality Engineer to Quality Manager
Moving from Quality Engineer to Quality Manager is less a technical step and more a change in mindset.
Future Auditors Face Higher Expectations and Need Broader Skills
Auditors will need broader skills as expectations rise and audits become more complex.
Back to the Future: Why Continuous Development Outperforms Annual Reviews
Ideas that feel modern in performance management are often older than they appear.
Half of Quality Work Is Defending the System, Selling It Over and Over
Quality workers spend only half of their day on real QA tasks, and the other half goes to explaining why those tasks matter,
Revised ISO 19011 Marks a Major Shift in How Modern Audits Are Run
ISO 19011, the global guideline for auditing management systems, is being revised, with the updated version scheduled for release in early 2026.
