Seven Thai Hotels Gain ISO 22483 Certification for Excellence in Hospitality

The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.

Brother Thailand Contact Center Secures ISO 18295 Certificate and Call Center Award

Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).

Resolving E-Commerce Disputes: New BSI Guidance Tackles Refunds, Delivery Issues and Fraud

The British Standards Institution (BSI) has issued BS ISO 32122:2025 to help resolve disputes in e-commerce safely and fairly.

Bosnia and Herzegovina Proposes New Technical Committee for Postal Services Standards

The Institute for Standardization of Bosnia and Herzegovina (ISBIH) has launched an initiative to establish BAS/TC 67, a new national technical committee for postal services.

Miren Kras Among Top 100 Global Green Destinations for 2024

Miren Kras has been recognized as one of the world’s Top 100 destinations for sustainable tourism in 2024.

ANSI Seeks Input on New ISO Committee for Courier Services

ANSI is calling for public comments by May 16 on a proposal to create a new ISO Technical Committee for courier services, covering express delivery of letters and parcels.

Kazakhstan Introduces National Standard to Boost Eco-Friendly Tourism

Kazakhstan will implement a new national ecotourism standard on June 1 to cut tourism’s environmental impact and protect the country’s unique natural landscapes and biodiversity.

Argentina's Largest Music Festival Cosquín Rock Partners With IRAM to Verify Its Carbon Footprint

For the second consecutive year, Cosquín Rock, Argentina's largest music festival, has partnered with with IRAM to verify its carbon footprint.

First 27 Montenegro Quality Certificates Awarded to Tourism Businesses

The National Tourism Organization of Montenegro (NTO CG), in collaboration with the Ministry of Tourism, has awarded the first Montenegro Quality certificates to 27 tourism businesses.

Six Hotels in Baku Earn Green Key Certification for Sustainability

Six luxury hotels in Baku, Azerbaijan, have become the first in the country to receive Green Key certification, following comprehensive audits conducted by SGS.

Vietnam Issues Standard to Boost Muslim-Friendly Tourism

Vietnam has launched a new standard to align with global Halal tourism practices, on the initiative of the country's Ministry of Science and Technology.

Montenegro Invites Applications for First-Ever Tourism Quality Label

The National Tourism Organization of Montenegro (NTO CG) has launched its inaugural quality label, "Montenegro Quality" (MQ), inviting applications from businesses in tourism, hospitality, and related sectors.