Slovenia’s Ministry of the Economy, Tourism and Sport has launched a new call for applications to support hospitality and tourism businesses with the costs of obtaining or renewing internationally recognized environmental and sustainability labels.
True Touch has received three ISO certifications for its call center practices and also received Thailand’s Outstanding Call Center certificate for excellence in handling consumer issues.
The American National Standards Institute (ANSI) is requesting public comments by September 4, 2025, on a proposed new ISO technical committee aimed at developing global standards for the fundamentals of services.
The Italian National Standardization Body (UNI) has launched three public surveys to assess how the market has used three Reference Practice documents on services:
The next Durchstarten mit Normung (Get Started With Standardization) conference will take place on October 1–2, 2025, at the DIN headquarters in Berlin.
China’s State Administration for Market Regulation (SAMR) has approved the creation of a new national technical committee to develop standards for how online commerce platforms should operate.
The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.
Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).
The Institute for Standardization of Bosnia and Herzegovina (ISBIH) has launched an initiative to establish BAS/TC 67, a new national technical committee for postal services.
ANSI is calling for public comments by May 16 on a proposal to create a new ISO Technical Committee for courier services, covering express delivery of letters and parcels.