True Touch has received three ISO certifications for its call center practices and also received Thailand’s Outstanding Call Center certificate for excellence in handling consumer issues.
The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.
Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).
Seven companies from the Charoen Pokphand Group (CP Group) have received the TIS 9999 certification for applying sufficiency economy principles in their operations.
The Gosoft Customer Service Center has received two major recognitions - ISO 18295-1:2017 certification for Customer Contact Centre Management and the Outstanding Call Center Award.
The German Association of the Automotive Industry (VDA) has published ISA 2027, the next version of the Information Security Assessment (ISA) catalogue used by TISAX, an information security assessment and exchange mechanism for the automotive industry.
The Global Standards (GS) has updated the Global Organic Textile Standard (GOTS) to Version 8.1, its first revision since the major Version 8.0 release in March.
The International Organization for Standardization (ISO) has published ISO 30201:2026, the first international requirements standard for human resources management systems.
The International Organization for Standardization (ISO) has published ISO/PAS 25171:2026, the first international guidance for auditing educational organization management systems under ISO 21001:2025.
An International Organization for Standardization (ISO) technical committee has been proposed to develop standards for responsible business practices and sustainability reporting.
The Global Food Safety Initiative (GFSI) has recognized CanadaGAP Food Safety Program Version 11.0 against its 2024 Benchmarking Requirements (BMRs), allowing
The International Organization for Standardization (ISO) has approved the final draft of ISO 9001:2026 with overwhelming support, clearing the way for publication of the revised quality management standard, which is expected in September 2026.
The International Organization for Standardization (ISO) has published ISO 14025:2026, the first major revision of the international standard for Environmental Product Declarations (EPDs) since 2006.
A new joint manual from the Automotive Industry Action Group (AIAG) and the German Association of the Automotive Industry (VDA) establishes a single international approach to monitoring and improving manufacturing processes.