True Touch Earns Three ISO Certifications and Top Call Center Recognition

True Touch has received three ISO certifications for its call center practices and also received Thailand’s Outstanding Call Center certificate for excellence in handling consumer issues.

Seven Thai Hotels Gain ISO 22483 Certification for Excellence in Hospitality

The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.

Brother Thailand Contact Center Secures ISO 18295 Certificate and Call Center Award

Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).

CP Group Companies Earn TIS 9999 Certification for Sustainable Business Practices

Seven companies from the Charoen Pokphand Group (CP Group) have received the TIS 9999 certification for applying sufficiency economy principles in their operations.

Thailand’s Standards Agency Passes Review by Asia Pacific Accreditation Body

Thailand’s national standards agency, (TISI), has successfully passed a peer evaluation by the Asia Pacific Accreditation Cooperation (APAC),

PTT Innovation Institute Certified as Greenhouse Gas Validation and Verification Body

Thailand’s PTT Innovation Institute has received formal certification to act as a validation and verification body for greenhouse gas emissions.

Thailand Developing Halal Food Standards, Seeks Public Feedback

On February 24, 2025, Thailand's National Bureau of Agricultural and Food Standards (ACFS)  announced plans to develop halal food standards.

Gosoft Earns Dual Certificates for Outstanding Call Center Excellence

The Gosoft Customer Service Center has received two major recognitions - ISO 18295-1:2017 certification for Customer Contact Centre Management and the Outstanding Call Center Award.

TISI Proposes Standard for Second-Hand Solar Panels to Boost Clean Energy and Reduce Industrial Waste

The Thai Industrial Standards Institute (TISI) has proposed a new voluntary standard, TIS 4410–2025, for second-hand solar panels to improve access to clean energy and reduce industrial waste.

Thailand Convention and Exhibition Bureau Earns ISO 17024 Certification for Meeting Management

The Thailand Industrial Standards Institute (TISI) has awarded the Thailand Convention and Exhibition Bureau (TCEB) a personnel certification system certificate under the ISO/IEC 17024:2012 standard.

Southeast Asian Nations Meet in Thailand to Align Electrical Standards

The ASEAN (Association of Southeast Asian Nations) Joint Committee on Electrical and Electronic Engineering (JSC EEE) held its 38th meeting in Ayutthaya, Thailand.

ISO 22002 PRP Standards on Food Safety Overhauled With New Umbrella and Sectoral Updates

The ISO 22002-100:2025 standard on prerequisite programmes (PRPs) for food safety introduces a common framework for hygiene and safety practices across the food, feed, and packaging supply chain, forming the new foundation of the ISO 22002 series.

DAkkS Submits Formal Legal Fixes to GLOBAC Code of Conduct and Governance Documents

The German Accreditation Body (DAkkS) has formally submitted its proposed amendments to the GLOBAC Code of Conduct, Constitution, and General Rules, aiming to eliminate legal barriers preventing its accession.

ISO 9001 Revision Shall Reach Ballot Stage

The revision of ISO 9001 has reached a new milestone, as the Draft International Standard (DIS) is set to enter a 12-week ballot period.

IFS Releases Updated Food 8 and PACsecure 3 Doctrines with New Audit Clarifications

IFS has released two updated normative documents: version 4 of the IFS Food 8 Doctrine and version 2 of the IFS PACsecure 3 Doctrine.

Draft of ISO 11135 for Medical Device Sterilization Under Review

A revision of ISO 11135, the global standard for ethylene oxide sterilization of medical devices, is now in the Draft International Standard (DIS) stage and under review by ISO member bodies.

Promoting Safer Bicycle Tourism Worldwide With New ISO 11956

A new international standard, ISO 11956:2025, has been published to support safe and responsible bicycle tourism across the globe.

Equitable Earth Forest Carbon Credit Standard Aims to Restore Market Trust

A new forest carbon credit standard and accreditation system are expected to launch by 2026 under the leadership of Equitable Earth.

ISO 18295 Revision: Modern Communication Trends Reshape Customer Contact Standards

The International Organization for Standardization (ISO) has launched a revision of its two customer contact standards, ISO 18295-1 and ISO 18295-2, to reflect current communication practices and the growing role of artificial intelligence in customer interactions.

DAkkS Proposes GLOBAC Fix: No Conflicts of Interest, No Profit Motive

The German Accreditation Body (DAkkS) has proposed legal changes to GLOBAC that would allow EU national accreditation bodies to join without violating European law.

France and Norway to Lead Committee in Charge of ISO 9000 Family of Standards

The French Standardization Association (AFNOR) and Standard Norway (SN) will jointly lead ISO/TC 176, Quality management and quality assurance, the ISO technical committee responsible for the ISO 9000 family of quality management standards.

Second Consultation Round Begins for Global Organic Textile Standard Version 8.0

The second public consultation for Version 8.0 of the Global Organic Textile Standard (GOTS) is now open and will run until August 15, 2025.

TÜV Süd Launches Voluntary Test Mark for Low-Risk AI Systems

TÜV Süd has launched a voluntary certification mark for low-risk AI (artificial intelligence) systems, allowing manufacturers to prove the quality of their AI solutions even when no legal requirements apply.