True Touch has received three ISO certifications for its call center practices and also received Thailand’s Outstanding Call Center certificate for excellence in handling consumer issues.
The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.
Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).
Seven companies from the Charoen Pokphand Group (CP Group) have received the TIS 9999 certification for applying sufficiency economy principles in their operations.
The Gosoft Customer Service Center has received two major recognitions - ISO 18295-1:2017 certification for Customer Contact Centre Management and the Outstanding Call Center Award.
The Thai Industrial Standards Institute (TISI) has proposed a new voluntary standard, TIS 4410–2025, for second-hand solar panels to improve access to clean energy and reduce industrial waste.
The Thailand Industrial Standards Institute (TISI) has awarded the Thailand Convention and Exhibition Bureau (TCEB) a personnel certification system certificate under the ISO/IEC 17024:2012 standard.
The International Organization for Standardization (ISO) has started work on two new international standards for agrifood data systems through ISO/TC 347, focused on crop data definitions and data exchange in greenhouse production.
The revision of ISO/IEC 17024, the international standard that sets requirements for bodies certifying persons, has entered its final publication stage, with release expected in March 2026.
The Medical Device Single Audit Program (MDSAP) has updated its audit approach, marking a notable shift in how medical device manufacturers are evaluated across participating regulatory jurisdictions.
The International Accreditation Forum (IAF) has decided to include ISO 14067 in its Multilateral Recognition Arrangement (IAF MLA), extending mutual recognition to
The Automotive Industry Action Group (AIAG) and the German Association of the Automotive Industry (VDA) have released a joint Statistical Process Control (SPC) Manual.
GLOBALG.A.P. has confirmed that audits are now available under Integrated Farm Assurance (IFA) version 6 for combinable crops and plant propagation material, two product categories within the IFA certification framework.
LEAF (Linking Environment And Farming) has launched version 17.0 of the LEAF Marque Standard, introducing updated requirements for sustainable agriculture as the scheme continues to expand globally.
The third edition of ISO 2859-1 has been published by the International Organization for Standardization (ISO), marking the first major revision of the international acceptance sampling standard in 27 years.
The ISO/IEC 42119 series sets out a new international framework for testing and assuring artificial intelligence (AI) systems, with one document now published and several further parts under development.